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Security

Data protection is our first priority.

Protecting the medical records and customers information is extremely important to us. Our office building has restricted access and requires badges for entry. We monitor 24x7 by keeping video surveillance and security guards.

Network and Portal Security

Data Hosting and Storage: We have our proprietary secure file upload portal for file transfer. All your data will be hosted in the Amazon Web Services (AWS) facilities (us-east-1) in the USA.

Encrypted Email: All the emails from us are encrypted both at rest and in transit. Encrypted emails are unreadable by anyone other than the intended recipients.

Role-based Permissions: Restricted access to sensitive information to specific users at our firm.

Password Policies: Enforcing strong passwords and regular password resets with our password policy settings.

PCI Obligations: All payments made to us go through Stripe. You can find the details about their security setup and PCI compliance at Stripe's security page.

Employee Security Features

Training: All employees complete HIPAA compliant and information security practices training annually.

Permissions and Authentication: Access to medical records is limited to authorized employees who require it for their job.

Policies: Medsum Labs has developed a comprehensive set of security policies that are updated frequently and shared with all employees.

Employee background check: Medsum Labs performs background checks on all new employees in accordance with local laws. The background check includes employment verification and criminal checks.

Confidentiality: All employee contracts include a confidentiality agreement.

Got security questions?

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